Our Services

Personal Styling

Tell us what you carry every day and we will tell you which two bags actually fit it. No appointment, no showroom. Just an email and a reply within one business day.

Bag Care Guide

Vegan leather does not need conditioner. It needs a dry cloth, a dust bag and somewhere out of direct sun. A care card ships with every order and we will post another if you lose it.

Custom Monogram

Up to three characters, heat-pressed inside the flap. Free on orders over $150. Add the request in the order notes at checkout and allow one extra day before dispatch.

Repairs & Restoration

Loose stitching, a clasp that has stopped catching, a zip that drags. Send a photo and we will quote the repair. Most fixes cost a fraction of a new bag and take under two weeks.

Our Approach

Help That Answers the Actual Question

Most questions about a bag turn out to be questions about size, and most of those are answered by the dimensions on the product page. When they are not, email us with what you carry and we will measure it against the bag for you.

Ask Us Directly

FAQ

Questions We Get Most

Three things come up more than anything else. If yours is not here, the answer is usually on the shipping page or the returns page.

How long does delivery take?

One to two business days to pack, then three to seven in transit for most destinations. Orders over $80 ship free; below that it is $9.90 flat.

Can I return a bag I have only tried on?

Yes, provided it is unused and the tags are still attached. Trying a bag on in your own hallway counts as unused. Scuffed corners and missing tags do not.

Do you ship outside the United States?

Yes, worldwide. Import duty and local tax are charged by your customs authority on arrival and are not part of the price you pay us.

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